We are so happy you are here. Please read this banner regularly for updates and exciting announcements!

NEW CLIENTS AND INITIAL ASSESSMENTS When booking online, please pre-book 3 follow up visits, at 1-2 week intervals after your initial assessment. Please ensure these are booked with the same therapist. Mastitis clients - please contact the clinic directly, and we will do our best to have you seen by a practitioner within 24 hours.

CANCELLATION POLICY

We kindly ask for 24-Hour Notice for any cancellations. Late cancellations incur a 50% fee, no-shows are a 100% fee. Virtual care may be an option if your practitioner is available (Note: virtual sessions may be covered by insurance, while cancellation fees are not). Any fees incurred will be charged to your credit card on file. Emergencies: Contact us promptly if unforeseen circumstances prevent adequate notice. How to Cancel: Phone or email us at any time, or on your Jane account (if it’s more than 24 hours notice). Thank you for helping us maintain high-quality care for all!

COUNSELLING SERVICES Please welcome Robyn Kozak to the Bump New West team! She offers virtual and in-person counselling services. To learn more click here

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~ The Bump Team