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We are so happy you are here. Please read this banner regularly for updates and exciting announcements!
NEW CLIENTS AND INITIAL ASSESSMENTS When booking online, please pre-book 3 follow up visits, at 1-2 week intervals after your initial assessment. Please ensure these are booked with the same therapist. Mastitis clients - please contact the clinic directly, and we will do our best to have you seen by a practitioner within 24 hours.
CANCELLATION POLICY
We kindly ask for 24-Hour Notice for any cancellations. Late cancellations incur a 50% fee, no-shows are a 100% fee. Virtual care may be an option if your practitioner is available (Note: virtual sessions may be covered by insurance, while cancellation fees are not). Any fees incurred will be charged to your credit card on file. Emergencies: Contact us promptly if unforeseen circumstances prevent adequate notice. How to Cancel: Phone or email us at any time, or on your Jane account (if it’s more than 24 hours notice). Thank you for helping us maintain high-quality care for all!
COUNSELLING SERVICES Please welcome Robyn Kozak to the Bump New West team! She offers virtual and in-person counselling services. To learn more click here
DO YOU THINK WE’RE ‘ONE IN A MELON’? If so, please consider leaving us a google review here.
~ The Bump Team
Welcome to Bump Physio & Co!
Pelvic Floor Physiotherapy
Pelvic floor physiotherapists are registered physical therapists, who have obtained additional training in internal vaginal and rectal assessments. Please book with one of our pelvic health practitioners if you are seeking help for incontinence, pelvic pain, pelvic organ prolapse, menopausal heath, post-surgical pelvic rehabilitation, bowel dysfunction, endometriosis, persistent low back or hip pain, tailbone pain or any other condition where you believe a pelvic exam might be warranted.
Pre & Post Natal Physiotherapy
Are you currently pregnant or recently postpartum? We are here to support you! Our team of registered physiotherapists can help you prepare for and heal from birth. We can keep you moving and feeling strong during pregnancy, help you prepare for your birth AND support your postpartum recovery. Our physiotherapists are trained to treat Diastasis recti, Cesarean rehabilitation and scar management, pelvic girdle pain, round ligament pain, low back pain, coccydynia, public symphysis dysfunction and as well as common birth injuries such as intravaginal scar tissue, perineal trauma (tearing or episiotomy), excessive pushing, incontinence (bladder, bowel, or gas), pelvic organ prolapse (feelings of heaviness/ pressure or a bulge), painful intercourse, tailbone pain, queefing, vaginal dryness or low libido.
Physiotherapy
Physiotherapists are primary health care providers with an important role in health promotion and the treatment of acute and chronic conditions. We understand how the body works and the mechanics required to keep it functioning optimally. During your sessions, your physical therapist will use their expert knowledge in combination with hands on clinical assessment techniques to assess, diagnose and treat your symptoms. We offer a manual therapy approach, as well as Functional dry needling (IMS) and medical acupuncture to help you return to function as quickly as possible. Please check out the Canadian Physiotherapy association, or the physiotherapy association of BC for more information.
Kinesiology
Kinesiologists are trained movement experts! Exercise and movement are one of the best ways to heal faster, prevent injury and increase your overall feelings wellbeing. Kinesiologists provide exercise rehabilitation for all injuries including those sustained at work, at play and motor vehicle accidents. ICBC has now approved 12 sessions with a registered Kinesiologist to help you recover faster from your injuries. Some extended health plans also provide coverage for Kinesiology.
Exercise Rehabilitation
Exercise rehabilitation with a pelvic floor focus! Our exercise rehabilitation professionals focus on pregnancy, postpartum and pelvic floor strengthening. YOU MUST FIRST BE ASSESSED BY ONE OF OUR PHYSIOTHERAPISTS BEFORE BOOKING EXERCISE REHABILITATION. If you are looking for pre-natal, postpartum and pelvic floor personal training sessions, please contact us directly to book.
Clinical Pilates
Counselling
Breast Health (Mastitis and Mastectomy)
Our registered physiotherapists are trained to treat medicated mastitis and clogged milk ducts. If you are struggling with breast health, we are here to help!
ICBC
ICBC Billing Update – Effective April 14, 2025
Due to changes in ICBC’s terms (effective March 22, 2025), we’ve made the decision to opt out of the ICBC Health Care Services Provider Network and will no longer offer direct billing to ICBC as of April 14.
This does not affect your care — all approved treatments remain active, and we’re here to support your recovery.
Moving forward, you’ll pay at the time of service and submit receipts to ICBC for reimbursement. We’ll provide all required documents and are happy to help with the process.
TeleHealth
Connect with a registered physiotherapist, kinesiologist or physiotherapy support worker from the comfort of your own home! These sessions are perfect for those individuals who would like to connect with us to ask questions, progress your exercises, update your therapist on your progress to date, immediate postpartum recovery support and for pelvic floor prenatal education. Contact us to see if a virtual therapy session is right for you!
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Need Help? 672-964-2867 newwest@bumpphysioco.ca