We are so happy you are here. Please read this banner regularly for updates and exciting announcements!

NEW CLIENTS AND INITIAL ASSESSMENTS When booking online, please pre-book 3 follow up visits, at 1-2 week intervals after your initial assessment. Please ensure these are booked with the same therapist. Mastitis clients - please contact the clinic directly, and we will do our best to have you seen by a practitioner within 24 hours.

CANCELLATION POLICY

We kindly ask for 24-Hour Notice for any cancellations. Late cancellations incur a 50% fee, no-shows are a 100% fee. Virtual care may be an option if your practitioner is available (Note: virtual sessions may be covered by insurance, while cancellation fees are not). Any fees incurred will be charged to your credit card on file. Emergencies: Contact us promptly if unforeseen circumstances prevent adequate notice. How to Cancel: Phone or email us at any time, or on your Jane account (if it’s more than 24 hours notice). Thank you for helping us maintain high-quality care for all!

COUNSELLING SERVICES Please welcome Robyn Kozak to the Bump New West team! She offers virtual and in-person counselling services. To learn more click here

DO YOU THINK WE’RE ‘ONE IN A MELON’? If so, please consider leaving us a google review here.

~ The Bump Team

Pelvic Floor Physiotherapy

Pelvic floor physiotherapists are registered physical therapists, who have obtained additional training in internal vaginal and rectal assessments. Please book with one of our pelvic health practitioners if you are seeking help for incontinence, pelvic pain, pelvic organ prolapse, menopausal heath, post-surgical pelvic rehabilitation, bowel dysfunction, endometriosis, persistent low back or hip... Read More

Pelvic floor physiotherapists are registered physical therapists, who have obtained additional training in internal vaginal and rectal assessments. Please book with one of our pelvic health practitioners if you are seeking help for incontinence, pelvic pain, pelvic organ prolapse, menopausal heath, post-surgical pelvic rehabilitation, bowel dysfunction, endometriosis, persistent low back or hip pain, tailbone pain or any other condition where you believe a pelvic exam might be warranted.


Pre & Post Natal Physiotherapy

Are you currently pregnant or recently postpartum? We are here to support you! Our team of registered physiotherapists can help you prepare for and heal from birth. We can keep you moving and feeling strong during pregnancy, help you prepare for your birth AND support your postpartum recovery. Our physiotherapists are trained to treat Diastasis recti, Cesarean rehabilitation and scar managemen... Read More

Are you currently pregnant or recently postpartum? We are here to support you! Our team of registered physiotherapists can help you prepare for and heal from birth. We can keep you moving and feeling strong during pregnancy, help you prepare for your birth AND support your postpartum recovery. Our physiotherapists are trained to treat Diastasis recti, Cesarean rehabilitation and scar management, pelvic girdle pain, round ligament pain, low back pain, coccydynia, public symphysis dysfunction and as well as common birth injuries such as intravaginal scar tissue, perineal trauma (tearing or episiotomy), excessive pushing, incontinence (bladder, bowel, or gas), pelvic organ prolapse (feelings of heaviness/ pressure or a bulge), painful intercourse, tailbone pain, queefing, vaginal dryness or low libido.


Physiotherapy

Physiotherapists are primary health care providers with an important role in health promotion and the treatment of acute and chronic conditions. We understand how the body works and the mechanics required to keep it functioning optimally. During your sessions, your physical therapist will use their expert knowledge in combination with hands on clinical assessment techniques to assess, diagnose ... Read More

Physiotherapists are primary health care providers with an important role in health promotion and the treatment of acute and chronic conditions. We understand how the body works and the mechanics required to keep it functioning optimally. During your sessions, your physical therapist will use their expert knowledge in combination with hands on clinical assessment techniques to assess, diagnose and treat your symptoms. We offer a manual therapy approach, as well as Functional dry needling (IMS) and medical acupuncture to help you return to function as quickly as possible. Please check out the Canadian Physiotherapy association, or the physiotherapy association of BC for more information.


Kinesiology

Kinesiologists are trained movement experts! Exercise and movement are one of the best ways to heal faster, prevent injury and increase your overall feelings wellbeing. Kinesiologists provide exercise rehabilitation for all injuries including those sustained at work, at play and motor vehicle accidents. ICBC has now approved 12 sessions with a registered Kinesiologist to help you recover faster... Read More

Kinesiologists are trained movement experts! Exercise and movement are one of the best ways to heal faster, prevent injury and increase your overall feelings wellbeing. Kinesiologists provide exercise rehabilitation for all injuries including those sustained at work, at play and motor vehicle accidents. ICBC has now approved 12 sessions with a registered Kinesiologist to help you recover faster from your injuries. Some extended health plans also provide coverage for Kinesiology.


Exercise Rehabilitation

Exercise rehabilitation with a pelvic floor focus! Our exercise rehabilitation professionals focus on pregnancy, postpartum and pelvic floor strengthening. YOU MUST FIRST BE ASSESSED BY ONE OF OUR PHYSIOTHERAPISTS BEFORE BOOKING EXERCISE REHABILITATION. If you are looking for pre-natal, postpartum and pelvic floor personal training sessions, please contact us directly to book.


Clinical Pilates


Counselling


Breast Health (Mastitis and Mastectomy)

Our registered physiotherapists are trained to treat medicated mastitis and clogged milk ducts. If you are struggling with breast health, we are here to help!


ICBC

ICBC Billing Update – Effective April 14, 2025 Due to changes in ICBC’s terms (effective March 22, 2025), we’ve made the decision to opt out of the ICBC Health Care Services Provider Network and will no longer offer direct billing to ICBC as of April 14. This does not affect your care — all approved treatments remain active, and we’re here to support your recovery. Moving forward, you’... Read More

ICBC Billing Update – Effective April 14, 2025

Due to changes in ICBC’s terms (effective March 22, 2025), we’ve made the decision to opt out of the ICBC Health Care Services Provider Network and will no longer offer direct billing to ICBC as of April 14.

This does not affect your care — all approved treatments remain active, and we’re here to support your recovery.

Moving forward, you’ll pay at the time of service and submit receipts to ICBC for reimbursement. We’ll provide all required documents and are happy to help with the process.


TeleHealth

Connect with a registered physiotherapist, kinesiologist or physiotherapy support worker from the comfort of your own home! These sessions are perfect for those individuals who would like to connect with us to ask questions, progress your exercises, update your therapist on your progress to date, immediate postpartum recovery support and for pelvic floor prenatal education. Contact us to see if... Read More

Connect with a registered physiotherapist, kinesiologist or physiotherapy support worker from the comfort of your own home! These sessions are perfect for those individuals who would like to connect with us to ask questions, progress your exercises, update your therapist on your progress to date, immediate postpartum recovery support and for pelvic floor prenatal education. Contact us to see if a virtual therapy session is right for you!

Hi, I’m Jessica! I was born and raised in Vancouver and Richmond. I graduated from the University of British Columbia with a bachelor’s degree in Kinesiology and am also a certified personal trainer.

Growing up I was involved in various sports, such as basketball and volleyball, which sparked my interest in health and wellness. This led me to pursue a career focused on supporting others in feeling stronger, and more confident in their daily life. I am very passionate about women’s health in particular, having personally navigated through challenges such as hormonal imbalance and ovarian cysts. Through my own experiences, I understand the importance of self-advocacy, and I am committed to creating a safe and inclusive space where all my clients feel heard and supported.

When I’m not working, I love staying active through boxing, dance, and yoga. I am also a huge foodie and love discovering new restaurants and trying out different cuisines with my friends and family!

Hi, I’m Jessica! I was born and raised in Vancouver and Richmond. I graduated from the University... Read More

Hello, I’m Meagan! I graduated from the University of British Columbia with a Masters degree in Physical Therapy and a Bachelor’s degree in Kinesiology. Born and raised in Vancouver, I love the mountains, the ocean, and the city. I consider myself a true Vancouverite.

I am excited to bring a new lens to pelvic floor rehab to the Bump Physio Community. I have been an athlete my entire life competing in various sports including track and field, wrestling, and now as a competitive Olympic weightlifter, I am passionate about treating athletes who struggle with pelvic floor related issues in addition to anyone hoping to return to sport or optimize their day to day activities.

I strive to provide each client with a safe space that is free of judgment in order to work towards their physiotherapy goals. I utilize a person-centered approach to my practice. I believe that an individual’s psychological, physiological and social well-being all play into how they are feeling and strive to help my clients regain confidence and excel in all three aspects using a combination of manual therapy, exercise and patient education.

On my days off, you can catch me hiking with my dog, Kairo, spending the day on my paddle board in the ocean, or training with my team in Richmond in the evenings!

My certifications include Pelvic Health Level 1 & 2 through Pelvic Health Solutions and Advanced Integrated Musculoskeletal Level 1.

Hello, I’m Meagan! I graduated from the University of British Columbia with a Masters degree in P... Read More

Janelle holds a Bachelor of Science from Simon Fraser University (2008) and a Master of Physical Therapy from the University of British Columbia (2014). She began her career in public practice, where she gained comprehensive experience in post-surgical rehabilitation, orthopedics, arthritis, geriatrics, and general surgery.

Currently, Janelle works at the New West Bump Physio clinic, where she focuses on active rehabilitation and develops personalized exercise programs to help clients achieve their wellness goals.

As a mother of two, Janelle has developed a deep passion for women’s health, particularly after navigating her own experiences with motherhood and postpartum recovery. She has received specialized training in treating postpartum conditions, including diastasis recti, core strength, incontinence, C-section recovery, and breastfeeding support.

Janelle integrates her STOTT Clinical Pilates training into her approach, emphasizing body awareness, flexibility, and strength. She blends Pilates principles with manual therapy, soft tissue techniques, traditional exercises, and patient education to restore optimal function and empower her clients in everyday life.

Her recent focus has also expanded to breast health, with expertise in treating mastitis, clogged ducts, supporting breast cancer rehabilitation post-surgery, and offering gender-affirming care.

Outside of her practice, Janelle enjoys spending time with her two sons, hiking, kayaking, playing soccer, and connecting with family and friends.

Janelle holds a Bachelor of Science from Simon Fraser University (2008) and a Master of Physical ... Read More

Pavan was born and raised in Surrey, BC, and her passion for travel and experiencing new places led her to study abroad in Bristol. There, she earned a Bachelor of Science (Hons) in Physiotherapy from the University of the West of England.

During her first year as a student, Pavan developed a deep interest in pelvic health. She found it incredibly rewarding to witness the transformative impact physiotherapy had for pelvic health clients across various life stages. Seeing how physiotherapy helped people return to activities they love inspired Pavan to pursue a career at Bump Physio & Co, where she continues to support and empower clients in leading active and fulfilling lives.

Outside of the clinic, Pavan enjoys spending quality time with family and friends, exploring the beauty of BC, traveling, practicing hot yoga, and staying active with her dog.

Pavan was born and raised in Surrey, BC, and her passion for travel and experiencing new places l... Read More

Robyn is a Registered Clinical Counsellor (RCC), with a Master’s Degree in Counselling Psychology from UBC. She is certified in Perinatal Mental Health (PMH-C) and Trauma Informed Stabilization Treatment (TIST). As a counsellor, Robyn works from a person-centered approach to support clients to feel less overwhelmed by difficult emotions, better understand their values and needs, improve relationships, and feel more compassion for themselves.

Robyn was drawn towards working in perinatal mental health after the birth of her first child. What she discovered through her own postpartum experience and her connections with other parents was that many were finding the transition to parenthood to be much harder than anticipated, and often alone with how they were feeling. Recognizing the need for more support and awareness in this area, Robyn completed her certification in perinatal mental health and has also completed training in perinatal grief and loss.

Working from a trauma-informed and intersectional feminist approach, she is experienced in supporting clients with feelings of shame, overwhelm, anxiety, and depression, as well as struggles with past trauma, and relationship and parenting challenges.

Additionally, Robyn is certified in Menopause Mental Health. Recognizing the complex bio-psycho-social changes that come with the menopause transition, she helps clients navigate its impact on mental health with care and support.

Recognizing the courage it can take to come to counselling, Robyn works to ensure her clients feel heard and understood, and ultimately, empowered. Born and raised in beautiful North Vancouver, Robyn always feels at home when exploring trails, surrounded by trees. She loves coffee, tea, chocolate, and getting lost in books. On the weekends with her family, Robyn will often be at the hockey rink, exploring a new park, or having a kitchen dance party.

Robyn is a Registered Clinical Counsellor (RCC), with a Master’s Degree in Counselling Psychology... Read More

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Located at: 283 Nelson's Ct, New Westminster
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